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Privacy Policy

Effective date: February 8, 2026

This Privacy Policy explains how Knowallia (“Knowallia,” “we,” “us,” or “our”)
collects, uses, discloses, and protects information when you visit or use
https://knowallia.com/ (the “Site”) and any related services, features, content, and applications
(collectively, the “Services”).

By using the Services, you agree to this Privacy Policy. If you do not agree, do not use the Services.

1) Who We Are

The entity responsible for the processing of your information (the “data controller” in many jurisdictions) is Knowallia.
If you have questions about this Privacy Policy or your privacy rights, contact us at
support@knowallia.com.

2) Information We Collect

A. Information you provide directly

  • Contact information (e.g., name, email address) when you contact us, subscribe, request support, or communicate with us.
  • Account information (if you create an account), such as username, password (stored in hashed form where applicable), profile details, and preferences.
  • Content you submit, such as messages, prompts, files, text, images, feedback, comments, and any other information you choose to provide through the Services.
  • Transactional information (if applicable), such as billing address and purchase details. Payment card details are typically handled by third-party payment processors (we may not store full card numbers).

B. Information collected automatically

  • Usage data such as pages viewed, features used, clicks, time spent, referring/exit pages, and interaction patterns.
  • Device and connection data such as IP address, device identifiers, browser type, operating system, language, and approximate location inferred from IP address.
  • Log data including access times, errors, crash reports, and diagnostic information.

C. Cookies and similar technologies

We use cookies, pixels, SDKs, local storage, and similar technologies to operate the Services, remember preferences,
understand usage, and improve performance and security. Some cookies are necessary to provide the Services; others are optional.
Depending on your location, you may be able to manage cookie choices through a consent banner or your browser/device settings.

D. Information from third parties

We may receive information from third parties such as analytics providers, advertising partners, payment processors,
identity/authentication providers, social media platforms (if you choose to connect them), and service providers who help us
operate the Services. The information we receive depends on the third party and your settings with them.

3) How We Use Information

We may use information for the following purposes:

  • Provide and operate the Services, including delivering content and features you request.
  • Personalize your experience and remember preferences.
  • Analytics and improvement, including understanding how the Services are used, troubleshooting, and enhancing features and performance.
  • Security and fraud prevention, including detecting, preventing, and responding to abuse, violations, and threats.
  • Communications, such as sending service messages, responding to requests, and providing customer support.
  • Marketing, such as sending updates, newsletters, and promotional messages where permitted by law and subject to your choices.
  • Compliance and legal, including enforcing our rights, resolving disputes, and meeting legal obligations.
  • Research and development, including developing and testing new products, features, and technologies.

4) Analytics, Tracking, and Advertising

A. Analytics

We may use analytics services to help understand how users interact with our Services. These providers may use cookies or similar
technologies and may collect information such as IP address, device identifiers, and usage events.
Examples of analytics tools may include (but are not limited to) Google Analytics or similar services.

Where required by law, we will request your consent before placing non-essential analytics cookies. You can also opt out through
browser settings, device settings, and, where available, provider opt-out mechanisms.

B. Advertising and marketing technologies (if applicable)

We may work with advertising partners to deliver ads, measure effectiveness, and build audiences based on usage of the Services.
These partners may collect information using cookies, pixels, and similar tools. Depending on your location, you may have the right to
opt out of targeted advertising (see “Your Rights and Choices”).

5) Legal Bases (EEA/UK and Similar Jurisdictions)

If you are in the European Economic Area (EEA), the United Kingdom, or a jurisdiction with similar requirements, we process personal
data on one or more legal bases:

  • Contract: to provide the Services you request.
  • Legitimate interests: to operate, secure, and improve the Services, and to understand usage (balanced against your rights).
  • Consent: for certain cookies, marketing, or other processing where required.
  • Legal obligation: to comply with laws and regulations.

6) How We Share Information

We may share information in the following circumstances:

  • Service providers: with vendors that help us host, maintain, secure, analyze, support, market, and operate the Services
    (e.g., hosting, analytics, customer support, email delivery, payment processing).
  • Business transfers: in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction.
  • Legal and safety: to comply with law, regulation, legal process, or governmental requests, and to protect the rights, property, and safety
    of Knowallia, our users, or others.
  • With your direction: when you choose to share information (e.g., integrating third-party services, posting content publicly, or sharing via social features).
  • Aggregated or de-identified data: we may share data that has been aggregated or de-identified so it cannot reasonably be used to identify you.

7) User Content, Public Areas, and Interactive Features

If the Services include public or community areas, information you post may be visible to others. Please be cautious about what you share.
We are not responsible for how others use information you make public.

If the Services include interactive, automated, or AI-powered features, the content you submit may be processed to provide requested outputs,
improve functionality, and maintain safety and integrity. Avoid submitting sensitive personal information unless necessary.

8) Data Retention

We retain information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Policy, comply with
legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and why it is collected.

9) International Data Transfers

We may process and store information in countries other than your own. Where required, we use appropriate safeguards for international
transfers (such as contractual protections) to help ensure an adequate level of data protection.

10) Security

We use administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse,
alteration, or disclosure. However, no security measures are perfect, and we cannot guarantee absolute security.

11) Your Rights and Choices

A. Account information

If you have an account, you may be able to access, update, or correct certain information through your account settings.

B. Cookies and tracking controls

  • You can control cookies through your browser settings and, where available, a cookie consent tool.
  • Some features may not function properly if you disable certain cookies.

C. Marketing communications

You can opt out of promotional emails by using the unsubscribe link in those messages or by contacting us at
support@knowallia.com. You may still receive non-promotional messages related to your use of the Services.

D. EEA/UK and other jurisdictions with similar rights

Depending on your location, you may have the right to request access, deletion, correction, portability, or restriction of your personal data,
and to object to certain processing. You may also withdraw consent where processing is based on consent.
To exercise these rights, contact support@knowallia.com.

E. California (CCPA/CPRA) notice (if applicable)

If you are a California resident, you may have rights to know, delete, correct, and opt out of the “sale” or “sharing” of personal information
as those terms are defined by California law. We do not knowingly “sell” personal information in the traditional sense, but some analytics and
advertising technologies may be considered “sharing” for cross-context behavioral advertising. You may request to opt out by adjusting cookie
preferences (where available) or by contacting support@knowallia.com.

12) Children’s Privacy

The Services are not directed to children under 13 (or under the age defined by local law), and we do not knowingly collect personal information
from children. If you believe a child has provided us personal information, contact us at
support@knowallia.com, and we will take appropriate steps.

13) Third-Party Links and Services

The Services may contain links to third-party websites, plugins, and services. We are not responsible for the privacy practices of third parties.
Your use of third-party services is subject to their terms and privacy policies.

14) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will revise the “Effective date” above when changes are made.
If changes are material, we may provide additional notice as required by law.

15) Contact Us

If you have questions or requests regarding privacy, contact:

Knowallia Support

Email: support@knowallia.com

Note: This Privacy Policy is provided for general informational purposes and may need to be adjusted to reflect your specific
data practices, tools (e.g., exact analytics providers), jurisdictions, and legal requirements.